ER Repression

A compilation of the ideas of many,

I have heard tales of remembrance of days when people used to get up and go to work and be glad to be part of the delta regional team. It wasnt that long ago. I have heard tales of remembrance of days when people used to be happy at work. It wasn't that long ago. I can't reasonably attribute the misery of working at DRMC to any one specific detail. Everyone knows that work is hard, that's why it's called "work." I don't know a single person who expects to go into work a have an easy day, who expects to have a check put in their hands for nothing. I have heard, however, that people expect a few things that every rational professional person would also expect. An expectation of credit where credit is due. An expectation of an "at-a-boy" when a really tough day is survived. An expectation of positive re enforcement. An expectation for the consideration of the opinions of others. An expectation that the numskulls in leadership treat their team members as educated adults. An expectation of respect. They deserve it. They are health care professionals. They chose to be part of this team. They do not expect or deserve a director that comes to work at-will... arriving at nine-ish, then gone at barely past noon on Fridays. They do not expect or deserve a leader who takes credit for the hard work being churned out of their department, particularly when they have absolutely no clue what it takes. They do not expect or deserve a director who treats their employees poorly. They do not expect or deserve a director who is a complete idiot, who spends his time making up ridiculous forms and implements them without regard to the opinions of the team... (you know, those who are going to have to use them?!) They certainly do not expect deserve a director that throws charts at the nurses and makes the statement on more than one occasion that it's going to be his way or no way. A director who swipes their badge on a sunday morning then leaves, only to return that evening and swipe it again to lend an appearence that they have been at work all day. Since when did these become acceptable standards? Surely to goodness with the hundreds of directors milling about that hospital, they could find someone that isn't that misogynistic. Hears a clue, you won't find that type of inspiration potential in anybody that sits on "the back hall" surfing the Internet and listening to music all day. Administration, you need somebody that understands adult learning styles and will inspire greatness and loyalty from the team members. At the very least, you need a director who can practice what he preaches. That person is out there. They may be right under your nose. That ER used to be fantastic. It used to be a magnet for the delta. Now, this director has made the ER "concentration camp" terrible. A witch hunt is underway. People are miserable. Look around you, it's every one in that hospital. Improving the morale in that place is going to require so much more than the advice from a year ago to "chew the cud" or some other lame ideation that there is good to go along with the bad. That this is all part of "building Mississippi's next whatever, whatever" The ER is in the absolute worst shape it has ever, ever, ever been in. Despite the gorgeous new interior. It's a transparent facade. Those nurses are working under thankless conditions. They have a complete idiot for a director, and the clues are not retained by the administrator either. They are useless by the very definition. These team members have sought assistance from up the food chain to no avail. They have reported acts of inappropriateness. They have reported unprofessionalism. They have begged for help. They have no where to turn. Administration in that place covers for each other like there's no tomorrow. "Good ole' boy" Hopefully for many of them, there won't be a "tomorrow" soon. "Excellent customer service" has become a concept sought after with such craze that they think it can only be accomplished by bending the nurses over a barrel. Work for them is so unbearably, unnecessarily challenging that it is absolutely ridiculous. Here's a concept, not created by me, but certainly one that should be embraced... happiness compounds happiness. Power perceived isn't necessarily power achieved. Treat your team members a little nicer and see how things change. Better yet, Mr. Humphreys, meet with your ER team and see what they have to say. Bet you hear a totally different song than the one your administrator and director hum for you. Fire those losers and you will hear songs through the walls. The spirit and the customer service you want to provide and inspire throughout DRMC is still a tiny little light within your ER team members. Throw out the bad apples before they spoil the bunch. There are many jobs for health care professionals out their in the land of plenty. Your team members stay because they still believe in the potential of that hospital. They still believe in their community. They still believe in being part of the team. Heck, some of them even believe in the corny ad campaign with the signs in the fields. Remember this... Your health care professionals can impose those beliefs and that commitment to excellent patient care any where in this fantastic country. Just because DRMC is in financial disrepair doesn't mean every other healthcare facility in the rest of the country is. Mr. Humphreys, you have some fabulous talent in your nursing staff. I sure would hate to see that statement rephrased to the past tense. Unless something changes drastically and soon, the past tense is coming, like a storm.

- deltapithy